Notice

Notice Bug/Failure information
  • 2014/12/10
    Important
     
    [iPhone]
    ZOMBIE STAMPEDE
     /
     Notice of Service Termination
  • 2014/12/10
    Important
     
    [iPhone]
    SOULCALIBUR Unbreakable Soul
     /
     Notice of Service Termination

High importance question

Latest Question

Frequently Asked Questions

  • My card was lost / broken. How can I continue to use my play data?
    • [Arcade linkaged Website related]TEKKEN-NET

    You can transfer your play data to another card and continue to enjoy playing, if you register at “Banapassport Card Site” in advance.
    < Banapassport Card Site > http://en.banapassport.net/en_US/


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  • I have forgotten the password, what can I do?(case of expired)
    • [iPhone]SOULCALIBUR Unbreakable Soul
    Please reissue the password with your old device.
     
    ※If you are unable to conduct the reissue, you can not transfer your data to your new device.

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  • I would like to cancel my membership of the BANAPASSPORT Card Site.
    • [Arcade linkaged Website related]common
    The BANAPASSPORT Card Site (this site) does not have a function to cancel memberships.
    Please note that although the link between your BandaiNamcoID and the card will be deleted by deleting the BandaiNamcoID on the BandaiNamcoID registration site, your membership of BandaiNamcoID supporting sites other than the BANAPASSPORT Card Site will also be canceled.
    You can continue to use a game function on a card that has deleted the link but once the link to the card is deleted, card site functions such as data migration can no longer be used.
     

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  • External connected controller can be used?
    • [Google Play]SOULCALIBUR
    Officially, SOULCALIBUR can use both controller of belows;
     
    ----------------------------
    *ONLIVE:
    https://games.onlive.com/accessories
     
    *NVIDIA SHIELD:
    https://developer.nvidia.com/develop4shield
    ----------------------------
     
    However, we do not guarantee the correct movement of game using external connected controller

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