Notice

Notice Bug/Failure information
  • 2016/02/29
    Important
     
    [Amazon]
    Tamagotchi Classic
     /
     [Important] Notice of Service Termination
  • 2016/02/24
    Important
     
    [Google Play]
    DRAGON BALL Z DOKKAN BATTLE
     /
     【Resolved】Regarding misjudgement of account suspension from the 3rd World Tournament.
  • 2016/04/12
    Important
     
    [iOS]
    common
     /
     About the price change of in-app purchase items
  • 2016/04/13
    Important
     
    [Google Play]
    common
     /
     About the price change of in-app purchase items
  • 2016/02/29
    Important
     
    [iOS]
    Tamagotchi Classic 2nd Gen.
     /
     [Important] Notice of Service Termination
  • 2016/02/29
    Important
     
    [Google Play]
    Tamagotchi Classic 2nd Gen.
     /
     [Important] Notice of Service Termination
  • 2016/02/24
    Important
     
    [iOS]
    DRAGON BALL Z DOKKAN BATTLE
     /
     【Resolved】Regarding misjudgement of account suspension from the 3rd World Tournament.
  • 2015/12/07
    Notice
     
    [Worldwide(English) ]
    common
     /
     Note of sending inquiry
  • 2015/12/27
    Notice
     
    [iOS]
    common
     /
     For Players who have troubles of updating the app
  • 2015/12/27
    Notice
     
    [Google Play]
    common
     /
     For Players who have troubles of updating the app
  • 2016/04/22
    Notice
     Notice of leave period
  • 2015/10/01
    Notice
     
    [iOS]
    common
     /
     Notes Regarding iOS9 updates
  • 2015/10/01
    Important
     
    [Google Play]
    common
     /
     Regarding the compatibility of Android 6.0(Marshmallow)
  • 2015/03/18
    Important
     
    [iOS]
    ONE PIECE TREASURE CRUISE
     /
     About Time Zone of the game
  • 2015/03/18
    Important
     
    [Google Play]
    ONE PIECE TREASURE CRUISE
     /
     About Time Zone of the game
  • 2014/12/24
    Notice
     
    [Others]
    common
     /
     About Time Zone with your Inquiry

High importance question

Latest Question

Frequently Asked Questions

  • Notice of leave period
    • [Others]common

    Notice of leave period


    - Thank you for using our services.
    - Due to the holiday period from April 29th,2016 to May 8th,2016 our office will be closing. Please refer to the following information for the furthur details;

    [Holiday Period]
    ●April 29th,2016[FRI] -- May 8th,2016[SUN] JST

    - As of the date above, inquiry is normally accepted. Nonetheless, in need of further investigation for our developer and collective, we would also take a while to reply from May 9th,2016 onward.
    - Kindly please accept our apologies for taking a more time to reply by expected congestion between leave period. We appreciate for your patience and patronage.
    - We apologize for the inconvenience

     

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  • [IMPORTANT]Will the game data be lost if I delete the app?
    • [Google Play]ONE PIECE TREASURE CRUISE
    • [iOS]ONE PIECE TREASURE CRUISE
    The Log-in Data will be deleted when you delete the app.
    (If you don't have the data migration information, you need to start the game from the beginning)
     
    Please issue your data migration PW and take note of it before you delete the app.

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  • Can I back up the game data?
    • [Google Play]ONE PIECE TREASURE CRUISE
    • [iOS]ONE PIECE TREASURE CRUISE
    You cannot back up the game data using iCloud, SD card or such external storage to save your data.
    However, you can continue to play the game by creating data migration ID and password.


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  • [Important] Notes regarding data migration
    • [Google Play]ONE PIECE TREASURE CRUISE
    • [iOS]ONE PIECE TREASURE CRUISE
    *Notes
    [1] DO NOT tell your password to the third party. We do not take any responsibity for the loss may occur by this case
    [2] Please take notes of your password and ID. *We will not correspond individually for the loss of your password 
    [3] We also do not issue your password individually, for the cases of your device trouble 
    *Conduct the procedure in advance, and make sure you keep your ID and password by yourself.
     
    *Exception
    [1] With data migration between one the different OS [iOS and android], you are not able to migrate the data of Rainbow Gem
    [2] Function data on the [Favorite Characters], [Favorite Friends] and [Approval on Friends and Mail] can't migrated
    [3] If you have conducted data migration in the middle of the Battle, that Battle data will be deleted.
    *These data can't be restored after the data migration


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