(iOS)NARUTO SHIPPUDEN: Ultimate Ninja Blazing

News List

  • Important2019/08/08

    Regarding Data Recovery Request

    iOS
    Important2019/08/08

    Regarding Data Recovery Request

    iOS

    Thank you for enjoy playing NARUTO SHIPPUDEN: Ultimate Ninja Blazing.

    If you want to ask data recovery, please check following FAQ and submit a data restoration request from there.

    https://bnfaq.channel.or.jp/faq/faqDetail/5048

    We hope you continue to enjoy playing "NARUTO SHIPPUDEN: Ultimate Ninja Blazing".
     
    BANDAI NAMCO Entertainment Inc.

  • Important2019/06/04

    Regarding to Certain Devices Not Supported

    iOS
    Important2019/06/04

    Regarding to Certain Devices Not Supported

    iOS

    Thank you very much for playing NARUTO SHIPPUDEN: Ultimate Ninja Blazing.

    To increase the gaming performance and quality, the following devices will no longer be supported.

    ▼Update Details:
    Changing from 32-bit to 64-bit.

    ▼List of devices not supported:
    ・iPhone 3GS 
    ・iPhone 4
    ・iPhone 4s
    ・iPhone 5
    ・iPhone 5c
    ・iPad2
    ・iPad(3rd generation)
    ・iPad(4th generation)
    ・iPad mini(1st generation)
    ・iPod touch (5th generation)

    * Devices that are not supported will not be able to download or update the game.

    We deeply apologize for any inconvenience this may have caused.

    Thank you once again for playing NARUTO SHIPPUDEN: Ultimate Ninja Blazing.

    NARUTO SHIPPUDEN: Ultimate Ninja Blazing Staff

     

  • Notice2017/12/27

    Note Regarding the Filter Function and Newly Added Affiliations

    iOS
    Notice2017/12/27

    Note Regarding the Filter Function and Newly Added Affiliations

    iOS
    ■Note Regarding the Filter Function and Newly Added Affiliations

    Thank you very much for playing NARUTO SHIPPUDEN: Ultimate Ninja Blazing.
     
    The Senju Clan & Uchiha Clan Affiliations have been added to the game. 
     
    Some players may see the filters for these new Affiliations unmarked from the outset in their Filter settings. In cases where characters are not being shown, please be sure to select the Senju Clan & Uchiha Clan Affiliation filters.
     
    Thank you once again for playing NARUTO SHIPPUDEN: Ultimate Ninja Blazing.
     
    NARUTO SHIPPUDEN: Ultimate Ninja Blazing Staff

No News

NoticeStatus explanation  

  • Notice Common notice and various types of information
  • Important Especially important notice and various type of information
  • Event Event notice and various type of information
  • Maintenance Maintenance Notice and various type of information
  • Notice Important notice and various type of information
  • Specification change Notice of game specification change and various type of information.
  • Leave information Notice of our leave and various type of information.
  • Confirming Checking
  • Being addressed Addressing
  • Been addressed Solved issue
  • Specification Specification

FAQ Search in the title

FAQ list

  • I lost my account and would like to get it back. So please help!
    Data Transfer

    Please submit a data restoration request from HERE, if you consent to the following "Precautions for data recovery".

    ■ "Precautions for data recovery" (Please be sure to read)

    ・You may not have more than one User Account at any given time.
    ・ If the provided information from you does not meet required standards for data recovery, we may not accept your request. We apologize for the inconvenience caused and appreciate your kind understanding in this matter. 
    ・ Even if the mail is sent after you reply, there is a possibility that we are unable to specify your data, even though we have used the provided information. If this the case, we are unable to accept your request.
    ・ Requests for disclosure of the result of the investigation for data recovery or criteria will not be replied to.
    ・ Even if your data can be specified, it might be difficult to be recovered depending on the status of the data.
    ・ It is not possible to integrate some data.
    ・ BANDAI NAMCO Entertainment Inc. cannot assume any responsibility if a user or third party suffers any damages or any damage is done in connection with this service due to data recovery, except in the case of willful action or gross negligence on our part.
    ・ Kindly take note that it may take some time to process your request due to the investigation for data recovery.

     

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  • What OS are supported?
    Compatibility
    (As of July 2, 2019)
    Recommended OS version:
     iOS 8.0 and up

    [Notes for Operation]
    [1] Please be sure to use this application with the operating system stated here.
    [2] 32-bit devices such as iPhone 5, iPhone 5c and iPad2 etc., are no longer be supported.
    [3] Even if used with the above operating systems, the application may not function properly due to factors related to the usage environment or your device.

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  • What is data transfer?
    Data Transfer Others/Notes
    ■ How to conduct data transfer
     
     <Advance preparation>
       ・Please use a stable network connection
     
     <What you need to with your current device>
       ① Launch [NARUTO SHIPPUDEN: Ultimate Ninja Blazing] 
       ② [Other] button --> [Data Transfer] --> confirm your Data Transfer Code
       ③ Take and save the screenshot of your < USER ID > and < Data Transfer Code > and keep it safe
     
     <What you need to do with your new device>
       ① Install [NARUTO SHIPPUDEN: Ultimate Ninja Blazing] 
       ② Launch the app and  input your < USER ID > and < Data Transfer Code > from [Data Transfer] on the Title screen.
       ③ Please check your < Ninja Rank > and < User Name > after the Data Transfer.
     
    ※ NOTES
    ・Please take note of your < USER ID > and < Data Transfer Code > beforehand.
    ・If you have not keeped your Data Transfer information, you will not be able to conduct Data Tranfer operation.
    ・Only In-app function of Data Transfer is recommended to use. We don't recommend any other way to conduct Data Transfer operation such as taking data backup with your PC.
    ・Once Data Tansfer is conducted to your new device, you will not be able to play the app with your old device.
    ・Please take note that you can't carry over your Ninja Pearls between different OSs
    ・If you have forgotten your Data Transfer Code, you can confirm it on the Data Transfer page from [Other] button
    ・DO NOT tell your Data Transfer information to any third party.

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  • I have mistakenly uninstalled the app. Please help.
    How To Play Registration/Cancel Data Transfer
    Please install [NARUTO SHIPPUDEN: Ultimate Ninja Blazing] again to your device and you are able to restore your data by using Data transfer function from the title screen.
     
    ※ If you have forgotten your USER ID and Data Transfer Code, you will not be able to restore your data. Please keep them safe.

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  • What is going to happen if I restart the app during the mission?
    How To Play Others/Notes
    [Solo Mission]
     If you relaunch the app during the mission, you can resume your play from the first turn of the Map you reached at last
     
    [With Multi play]
     If you relaunch the app during the mission, the connection between you and other players will be expired and the app will start from the title screen.

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  • For Players who have troubles of updating the app
    Others/Notes
    The issue may be fixed with the following procedures;
     
    - Reboot your device
    Please confirm that whether rebooting your device fix the issue.
     
    - Stop multi-tasking
    Please close all running apps before you update the app.
     
    - Free up your memory
    The update may not be correctly conducted if you don't have enough memory in your device.
    In that case, please free up the memory by deleting unnecessary app or data files.
     
    - Download with Wi-Fi
    Please use Wi-Fi connection when you update the app 
     
    - Reinstall
    If none of these procedure described above help you with the issue, re-installing the app may fix it.
    However, please be informed that once you uninstall the app, the data will be lost.
    You can restore your data by using "Transfer Code". Please note that you need "User ID" and "Transfer Code" to conduct a data transfer.
     
    ※We don't take any responsibilities of loss caused by procedures described in this note.

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  • Which content is compatible with iOS 9?
    Compatibility
    Regarding the compatibility of "iOS 9", it is different from each content.
    Therefore, we would like to ask you to confirm in each application's notice or the download page of each content in App Store.

    *Notes
    In case it is incompatible, there is a possibility that the application does not work properly.
    Therefore, please refrain from updating to "iOS 9" until it is completed.

    *Regarding devices "iPhone 6s" and "iPhone 6s Plus"
    With each content's compatibility of "iPhone 6s", "iPhone 6s Plus", we would also like you to confirm in the notice of each app or download pages of App Store.
     

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  • I purchased an item but it was not added to my account, what can I do?
    Fee/Point
    In-app purchase may not function correctly under the following circumstances;
     
    [1] When your device is under high stress
    Please conduct the following operation and retry under good communication circumstances;
    -Restart your device
    -Close all running apps (Stop multi-task)
    -Restart the app
     
    [2] Reflection may be delayed with various kinds of issue, mainly with communication error
    After conducting the in-app purchase, sometimes the result may be delayed to come out with various kinds of issue such as App Store side server communication delay.
    Please be informed that sometimes this may take 2-3 days, so please be patient until then.
     
    [3] If none of [1] and [2] did not help you with your situation
    We need the following information to properly assist you.
     
    (1)Order day and time
    (2)Price
    (3)Purchased item name
    (4)User ID
    (5)User Name
    *If you have been conducting several transactions, we need details of every one of them which may not functioning correctly

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  • I haven't received the invoice e-mail from you. Why?
    Fee/Point
    The invoice will be send from Apple Inc. The e-mail may take few days to be received after your purchase.

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  • The app shows "Waiting" and I can play it since the last update. What can I do?
    How To Play
    Please try all the following methods when your device shows "Waiting";
     
    [1] Make sure your Network connection is stable and try the steps below
    + Turn the power OFF
    (Press and hold the Sleep/Wake button until the red slider appears. Drag the slider to turn your device completely off.
    After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.)
     
    + Stop Multitasking
    # with iOS 6 or older
    Double-click the Home button to see recently used apps. Long-press icons and tap the [-] mark on the left top.
    # with iOS 7 or later
    Double-click the Home button to see recently used apps. Then swipe up on the app you want to close.
     
    [2] Reset your device
    Press and hold the power button and home button at the same time. Please keep pressing even when the power off menu is displayed on screen > Release the buttons when the Apple logo has appeared > Please wait until the device starts again
    **No data or settings will be lost from this procedure.
     
    If the issues still persist after the above methods, please update the version of this app using your computer, and then sync it to your device.

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  • I lost my account and would like to get it back. So please help!
    Data Transfer

    Please submit a data restoration request from HERE, if you consent to the following "Precautions for data recovery".

    ■ "Precautions for data recovery" (Please be sure to read)

    ・You may not have more than one User Account at any given time.
    ・ If the provided information from you does not meet required standards for data recovery, we may not accept your request. We apologize for the inconvenience caused and appreciate your kind understanding in this matter. 
    ・ Even if the mail is sent after you reply, there is a possibility that we are unable to specify your data, even though we have used the provided information. If this the case, we are unable to accept your request.
    ・ Requests for disclosure of the result of the investigation for data recovery or criteria will not be replied to.
    ・ Even if your data can be specified, it might be difficult to be recovered depending on the status of the data.
    ・ It is not possible to integrate some data.
    ・ BANDAI NAMCO Entertainment Inc. cannot assume any responsibility if a user or third party suffers any damages or any damage is done in connection with this service due to data recovery, except in the case of willful action or gross negligence on our part.
    ・ Kindly take note that it may take some time to process your request due to the investigation for data recovery.

     

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  • What OS are supported?
    Compatibility
    (As of July 2, 2019)
    Recommended OS version:
     iOS 8.0 and up

    [Notes for Operation]
    [1] Please be sure to use this application with the operating system stated here.
    [2] 32-bit devices such as iPhone 5, iPhone 5c and iPad2 etc., are no longer be supported.
    [3] Even if used with the above operating systems, the application may not function properly due to factors related to the usage environment or your device.

    Was this QA useful? useful useless Thank You

  • What is data transfer?
    Data Transfer Others/Notes
    ■ How to conduct data transfer
     
     <Advance preparation>
       ・Please use a stable network connection
     
     <What you need to with your current device>
       ① Launch [NARUTO SHIPPUDEN: Ultimate Ninja Blazing] 
       ② [Other] button --> [Data Transfer] --> confirm your Data Transfer Code
       ③ Take and save the screenshot of your < USER ID > and < Data Transfer Code > and keep it safe
     
     <What you need to do with your new device>
       ① Install [NARUTO SHIPPUDEN: Ultimate Ninja Blazing] 
       ② Launch the app and  input your < USER ID > and < Data Transfer Code > from [Data Transfer] on the Title screen.
       ③ Please check your < Ninja Rank > and < User Name > after the Data Transfer.
     
    ※ NOTES
    ・Please take note of your < USER ID > and < Data Transfer Code > beforehand.
    ・If you have not keeped your Data Transfer information, you will not be able to conduct Data Tranfer operation.
    ・Only In-app function of Data Transfer is recommended to use. We don't recommend any other way to conduct Data Transfer operation such as taking data backup with your PC.
    ・Once Data Tansfer is conducted to your new device, you will not be able to play the app with your old device.
    ・Please take note that you can't carry over your Ninja Pearls between different OSs
    ・If you have forgotten your Data Transfer Code, you can confirm it on the Data Transfer page from [Other] button
    ・DO NOT tell your Data Transfer information to any third party.

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  • I have mistakenly uninstalled the app. Please help.
    How To Play Registration/Cancel Data Transfer
    Please install [NARUTO SHIPPUDEN: Ultimate Ninja Blazing] again to your device and you are able to restore your data by using Data transfer function from the title screen.
     
    ※ If you have forgotten your USER ID and Data Transfer Code, you will not be able to restore your data. Please keep them safe.

    Was this QA useful? useful useless Thank You

  • What is going to happen if I restart the app during the mission?
    How To Play Others/Notes
    [Solo Mission]
     If you relaunch the app during the mission, you can resume your play from the first turn of the Map you reached at last
     
    [With Multi play]
     If you relaunch the app during the mission, the connection between you and other players will be expired and the app will start from the title screen.

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