Q

I want to restore my account.
Data Transfer

A

Please send your data restoration request with the following steps.

[1] Click "Inquires" on this page.

[2]Please read the"Notice about data recovery"and "About responses", 

    Insert a check mark symbol in the box below the "About responses".

[3]Click "Support Form" and then choose "Data Restoration Page"

[4] Fill in the form and click "Confirm".

[5] Click "Send".

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP