I have not linked my game to a third-party account. What should I do?
If your game data is not linked to a third-party account, you can use a Transfer Code to transfer the data.
- Data transfer using Transfer Code
1. Install DRAGON BALL Z DOKKAN BATTLE on your new device (device to take over).
2. Tap "Continue Game" on the title screen and enter your "User ID" and "Transfer Code" after selecting "Transfer Game Data via Transfer Code" to complete the data transfer.
If you have forgotten or have never been issued a Transfer Code, you will need to provide information about the account you were using for investigation/confirmation. Please contact us from the data recovery desk below. For data recovery support, please be sure to contact the data recovery desk by yourself.
*If the recovery criteria are not met, we may not be able to issue a Transfer Code. Please note that detailed standards regarding data recovery are not disclosed individually.