Q

Items / Chrono Crystals I acquired aren’t showing up in my Gift Box. Why is that?
How to Play & Controls

A

Aside from some exceptions, each acquired item will be reflected on your game data directly.
For example, Mission Rewards and Z-Level Rewards, etc. are not sent to your Gift Box but are directly reflected to the applicable item column.
Also, please be aware that not all missions reward Chrono Crystals.

As an exception, each item distributed from the DRAGON BALL LEGENDS Team can be accepted from your Gift Box.
You can check the history of the Gifts you have received under Receipt History for the past 90 days.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP