Q

An input error occurred while I was registering my information. What should I do?
Registration/Cancel

A

If you were unable to successfully enter your membership information during the registration process, please make sure you have followed the following steps.

1. Create a password at least 8 characters, using a combination of at least two of the following: letters, numerals, or symbols (excluding spaces and / \ " ').

Example: abc_1234

* This only applies when registering with an e-mail and password.

2. Enter the same password for both "Password (required)" and "Password (confirm)".

* Passwords that are simply repetitions of the same few characters cannot be used for security reasons.

Example: 12a12a12a

* This only applies when registering with an e-mail and password.

3. Use single-byte characters for "Date of birth".

Example: 2011 (year) 01 (month) 01 (day)

4. Make sure information has been entered for all required fields.

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