The items I should have obtained are not available within Present Box.
The Present Box is able to store more than 100 items; however, only 100 items can be displayed.
Since some items have a receiving time limit, please make space in Present Box by accepting old items first.
By doing so, items that were previously not displayed due to there being more than 100 items will be displayed in the Box list.
If you can not find possible solutions from FAQ, please send your inquiry via the “Support Form” below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.