• Rainbow Gem purchase issue(iOS)
    Fee/Point
    [Q. Rainbow Gem is not appeared in the app]
    There is a possibility that the app did not receive the information correcty depending on network circumstances.
    Please restart the app with following transition: [Other]>[Go back to Title]>[Restart app]
    (In the case of above procedure did not improve the situation)
     
    *Confirm whether your payment has completed in the iTunes Store.
    Please note that it may take time for the items to appear.
    If your payment is completed, please contact us with order information below, and your player ID which is  written on Friend Search page.
    -Order number
    -Order day and time
    -Purchased item name 
    -Price
     
    + How to confirm the purchase information(iOS)
    1. Sign up in iTunes Store with your Apple ID
    2. Click [See All] from purchase history 
    3. Open the detail page by clicking the relevant transaction

     

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