• Reflection failure of Rainbow Gem
    Data Transfer
    [Q. I definitely received Rainbow Gem, but it did not appear on the app] 
    There is a possibilies that there is delay on reflection of purchase information depending on your communication circumstances.
    Please try the following instruction;
     
    * [Other] Back to Title menu 
    * Restart your App
    If Rainbow Gem don't appear on the top-right of the screen in the app even you have conducted above procedure, please contact us with following information;
    (1)The [ID] on your profile page
    (2)Date and Time of the issue 

     

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