• I have received communication error and can't play the app.
    Others/Notes
    The communication error occurs when the wifi or internet is not stable or too slow.

    If you experience the issue through wifi, please restart your device. In addition, please turn off the router for a minute and turn on again.
    If the issue still persists, please try using LTE.

    Also, please be advised to ensure that your device has at least 1 GB capacity.
    Furthermore, please be informed that there is a possibility that communication error or "time out" cab occur frequently depending on your region/country.

    Thank you for your understanding.



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