Since playing the game requires a real-time network connection, the game may be suspended or disconnected if your mobile or Wi-Fi connection is unstable.
We, therefore, recommend you play the game via a stable Wi-Fi or mobile network connection.
Moreover, long play sessions may result in the game crashing or disconnecting.
Should this occur, please try the following steps:
- Restart the app.
- Restart your device; this will quit any unnnecessary apps and free up space to make the app run more smoothly.
- Delete unnecessary files to free up memory.
- Quit other tasks in use; runnning the game alongside other tasks may lead to problems caused by the increased workload of your device.
- Switch your network connection and make sure it is functioning properly; swithc to a mobile network connection if you are playing the game via Wi-Fi, and make sure there are no problems in the configuration and speed or your Wi-Fi connection.
In some cases, turning Flight Mode on and off may solve the connection problem.
-If the device in use is Android OS, the issue might be solved by loweing the resolution. Please try.
MENU＞OPTION SETTINGS＞LOWER RESOLUTION
We cannot guarantee that the connectivity problems will be solved by the methods listed above.
There is a possibility that if you uninstall the game, your precious account data may be unable to be restored.