(iOS)DRAGON BALL Z DOKKAN BATTLE

All News

  • Leave information 2020/01/17 NEW!!

     【NEWS】Notice of Chinese New Year Holidays

    iOS
    Dear Players,

    Thank you for playing DRAGON BALL Z DOKKAN BATTLE.
    Our customer service will not be available during 1/22 (Wed)
    to 1/28 (Tue) PST due to Chinese New Year 2020.
    Customer support requests will be accepted during the
    period, but all responses that require additional developer
    assistance will be made after 1/29 (Wed) PST.
    We apologize for any inconvenience this may cause you.
    We hope you continue to enjoy playing Dragon Ball Z
    Dokkan Battle!
  • Confirming 2019/07/30

     Regarding the Summon function on the "Dragon Balls (GT)" page.

    iOS

    Dear Players, An issue was found where the Summon function on the "Dragon Balls (GT)" page does not work properly for some players. We are currently investigating this issue and will later update this announcement   with further details. We hope you continue to enjoy playing Dragon Ball Z   Dokkan Battle!

  • Confirming 2019/06/05

     Regarding the Unexpected Crash Issue After the Release of Update v4.3.2

    iOS

    Thank you for enjoy playing Dragon Ball Z Dokkan Battle.

    An issue was found where some players may encounter unexpected game crashes after the release of Update v4.3.2.

    We are currently investigating this issue and will later update this announcement with further details.

    We truly apologize for any inconvenience caused.

    We hope you continue to enjoy playing Dragon Ball Z Dokkan Battle.

  • Notice 2016/09/07

     Function of Preventing accidental or unauthorized purchases (Recommended for parents)

    iOS
    You can help prevent accidental or unauthorized purchases on your iPhone, iPad, or iPod touch, by setting Restrictions.
    After you turn Restrictions on, a password will be required for in-app purchases.
    Thus, it is highly recommended that parents set Restrictions to block unauthorized in-app purchases made by your child(ren) or third parties.
     
     
    Please refer to Apple Support for the detail of the procudure of Restrictions setting through the following URLs:
    https://support.apple.com/en-us/HT204030
     
     
    Thank you for your understanding.
  • Important 2015/02/19

     Regarding your game data

    iOS
    Thank you for playing DRAGON BALL Z DOKKAN BATTLE.
     
    Regarding data migration 
    Please note that you need to issue a transfer code, and check your User ID with your current device in advance before you start to play the app with your new device, or link your game data to your Facebook account through "Facebook Linking back-up". If you did not issue a transfer code nor link your game data to your Facebook account beforehand, you are not able to transfer your data.
     
    Note:
    ・Your Transfer Code will be invalid after you link your game data to your Facebook account through "Facebook Linking back-up". 
    ・If you delete your Facebook account, deactivate your Facebook account, or forget your login information of  your Facebook account, you are not able to conducdt data migration.
    ・We support data migration conducted by Transfer Code or "Facebook Linking back-up"; the game data backuped to computer such as iCloud or iTunes is not supported. 
     
    Caution
    ・Partly deleted game data might lead data inconsistency, and your game date will not be supported if ithe data is inconsistency. 
    ・Unstable internet connection might crash the file data. Please ensure that you have enough internal memory capacity for the app before you start playing the app.  
     
    Thank you for your understanding.