Notices

Notice of System Failure

2020/05/14

Thank you for using BANDAI NAMCO Entertainment's services and products.

We apologize for the inconvenience, but we found that some of the inquiries sent by customers could not be received due to our problems.
We sincerely apologize for any inconvenience caused to our customers.

●Impacted Time and Date
May 14, 2020 (Thursday) 9:10 to 16:50 (JST)

● For customers who inquire at the above date and time
If you inquire normally, the system will automatically send an "Automatic Mail”.
If you have received it in sometimes, you have successfully received it as described above, so please wait for the reply from us.

If you have not received the "Automatic Reply Mail from us”, we apologize for the inconvenience, but please contact us again.
We apologize for the inconvenience, but please forgive us.

We sincerely apologize for any inconvenience caused to our customers.