Notices

Notice regarding Inquires Received during Summer Holidays

2022/07/22

Notice regarding Inquires Received during Summer Holidays

Thank you for using the services and products of Bandai Namco.

This is to inform our users about inquiries received during the holidays from: 

 August 10,2022(Wed)--August 16,2022(Tue)JST

■ Please be informed that during the holidy period above, the number of inquiries are expected to increase, so it will take us longer than usual to respond to you.

■  For some inquiries that needed to be escalated to developers, will be attended from August 16,2022 (Tue), and will be answered in order of receipt after the investigation from developers are done properly.

We deeply apologize for any inconvenience it will cause you.

Your understanding and patients are highly appreciated.