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App Store
Data Transfer
DRAGON BALL LEGENDS
【DB LEGENDS】My Chrono Crystals disappeared after performing a Data Transfer.
App Store
How To Play
DRAGON BALL LEGENDS
【DB LEGENDS】What are the basics of party formation?
App Store
Others/Notes
How To Play
DRAGON BALL LEGENDS
【DB LEGENDS】I didn't receive Ranking Rewards despite placing high in the Tournament of Power League Rankings.
App Store
Others/Notes
How To Play
Compatibility
DRAGON BALL Games Battle Hour
I entered a code for a "DRAGON BALL Games Battle Hour 2022 Event-Exclusive Official T-Shirt", but an error appears, or I get a message saying that the code has already been redeemed.
App Store
Others/Notes
How To Play
Compatibility
DRAGON BALL Games Battle Hour
I entered a code for a "DRAGON BALL Games Battle Hour 2022 Event-Exclusive Official T-Shirt", but I haven't received the T-shirt item for my avatar.
App Store
Others/Notes
How To Play
Compatibility
DRAGON BALL Games Battle Hour
My screen freezes. / I'm having issues controlling my character. / The app is crashing.
App Store
Others/Notes
How To Play
Compatibility
DRAGON BALL Games Battle Hour
I can't join the arena. / I can't connect to the arena.
App Store
How To Play
SD Gundam G Generation ETERNAL
After the game is officially released, can I continue to use the app that I downloaded for the Closed Beta Test?
App Store
Data Transfer
Sword Art Online Variant Showdown
【SAOVS】Can I transfer game data between different OS?
App Store
How To Play
DRAGON BALL LEGENDS
【DB LEGENDS】Will the game data be lost if I delete (uninstall) the app?
App Store
How To Play
ONE PIECE BOUNTY RUSH
I forgot my linked account for my game data. Is there any way to check it?
App Store
How To Play
My Hero ULTRA IMPACT
「MY HERO ULTRA IMPACT」Will the game data be lost if I delete (uninstall) the app?
App Store
How To Play
My Hero ULTRA IMPACT
「MY HERO ULTRA IMPACT」The game is crashed in the middle of a summon. I want to check the result of the summon.
App Store
How To Play
Common
The app doesn't work correctly. Please fix.
App Store
Data Transfer
ONE PIECE TREASURE CRUISE
[Important] How do I migrate my data?
App Store
Data Transfer
ONE PIECE TREASURE CRUISE
[Important] Will game data be lost if I delete the app?
App Store
Fee/Point
ONE PIECE TREASURE CRUISE
How do I purchase Rainbow Gems?
App Store
Fee/Point
ONE PIECE TREASURE CRUISE
I purchased Rainbow Gems, but they aren't reflected in the app. What should I do?
App Store
How To Play
ONE PIECE TREASURE CRUISE
If I change the time settings on my device, will this affect the game?
App Store
Others/Notes
ONE PIECE TREASURE CRUISE
The application is unstable. What should I do?
App Store
Others/Notes
ONE PIECE TREASURE CRUISE
I sent a support request to the support desk, but have yet to receive a response after 24 hours. When can I expect a response?
App Store
How To Play
Can I change my player name?
App Store
How To Play
How can I send a Friend Request?
App Store
How To Play
What are Friend Points?
App Store
How To Play
What are Skills?
App Store
How To Play
How do I build up my Ki Gauge?
App Store
How To Play
What are Rainbow Ki Spheres?
App Store
How To Play
How do I perform a Super Attack?
App Store
How To Play
How can I change my target?
App Store
How To Play
What is Dokkan Mode?
App Store
How To Play
How do I give up on a quest?
App Store
How To Play
What will happen if I restart the app during a quest?
App Store
How To Play
How can I recover STA?
App Store
How To Play
I played the designated stage but there was no Dragon Ball there.
App Store
How To Play
I didn't receive my Gift in my Gift Box.
App Store
How To Play
What is the difference among the difficulty levels?
App Store
Compatibility
DRAGON BALL Z DOKKAN BATTLE
What OS are supported?
App Store
How To Play
My Link Skills don't seem to be working. Why is that?
App Store
Others/Notes
ONE PIECE TREASURE CRUISE
In which countries is the game available?
App Store
How To Play
Why didn't "Ghost Usher" work?
App Store
Others/Notes
Common
For Players who have troubles of updating the app
App Store
Others/Notes
My account has been stolen/hacked. How can I get it back?
App Store
Fee/Point
DRAGON BALL Z DOKKAN BATTLE
Ever since the “Software License Agreement For iTunes" popup started to appear I am unable to purchase Dragon Stones.
App Store
Others/Notes
DRAGON BALL Z DOKKAN BATTLE
Using parental controls to prevent against unwanted purchases (Recommended for parents)
App Store
Data Transfer
I have forgotten my Facebook login information. What should I do?
App Store
How To Play
SWORD ART ONLINE: Integral Factor
How can I form a party?
App Store
How To Play
SWORD ART ONLINE: Integral Factor
Loading is not complete and I cannot move forward.
App Store
How To Play
SWORD ART ONLINE: Integral Factor
What is the limit break of skill record?
App Store
Registration/Cancel
Fee/Point
Others/Notes
SWORD ART ONLINE: Integral Factor
Please let me know how to cancel the boost mode subscription.
App Store
Registration/Cancel
Fee/Point
Others/Notes
SWORD ART ONLINE: Integral Factor
Please let me know about "Transferring Boost Mode During the Validity Period".
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