language
日本語
English
中文(繁體)
한국어
Français
Deutsch
Español
Search by keyword
Search
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Inquiries
Search results
Contact Customer Support
Important notices
2024/04/19
Leave information
Notice regarding Inquires Received during Golden Week Holidays
Other notices
Search by keyword
Search
Search results 153
DRAGON BALL
‹
1
2
3
4
›
How to Play & Controls
What is Super Attack Level?
How to Play & Controls
What is Dokkan Mode?
How to Play & Controls
How do I give up on a quest?
How to Play & Controls
What will happen if I restart the app during a quest?
How to Play & Controls
How can I recover STA?
How to Play & Controls
What are Team Formations?
How to Play & Controls
How do I train my characters?
How to Play & Controls
What is Awakening and Z-Awakening?
How to Play & Controls
I played the designated stage but there was no Dragon Ball there.
How to Play & Controls
I didn't receive my Gift in my Gift Box.
How to Play & Controls
What is the difference among the difficulty levels?
How to Play & Controls
My Link Skills don't seem to be working. Why is that?
How to Play & Controls
The app closed forcibly after I had performed a summon before I was able to receive the character from the summon with only Dragon Stones being consumed. What should I do?
How to Play & Controls
Why didn't "Ghost Usher" work?
How to Play & Controls
What do you mean by "A rank of 3, 4, or 5 repeated digits" as rewards of the World Tournament?
How to Play & Controls
Even though I login to the app every day, my consecutive login bonus seems to have been cut short.
Others
My account has been stolen/hacked. How can I get it back?
How to Play & Controls
I pulled on a summon that said certain types of characters were featured, but a character of a type different than the one featured dropped. Why?
Others
I have received a communication error and can't play the app.
Others
I have received an "active_record/record_not_unique" error and can't play the app.
Others
I have received a "communication error" or "No_method_error" message and can't play the app.
Data Transfer
An error pops up when I attempt to use a Transfer Code. Why?
Data Transfer
How do I remove a linked Facebook account from my game account?
Data Transfer
I have forgotten my Facebook login information. What should I do?
Data Transfer
I already deleted my Facebook account without deactivating my link to that account in the app. Can I still transfer my data?
Data Transfer
What do I need to be aware of regarding data transfer using my linked Facebook account?
How to Play & Controls
What is Awake and Z Awake.
Data Transfer
What do I need to be aware of regarding data transfer using my linked Google account?
Data Transfer
I forgot my Google login information. What should I do?
Data Transfer
I have not linked my game to a third-party account. What should I do?
Troubleshooting
What OS are supported?
Data Transfer
Can I transfer my game data using iTunes or iCloud?
Billing Related
Ever since the “Software License Agreement For iTunes" popup started to appear I am unable to purchase Dragon Stones.
Others
Using parental controls to prevent against unwanted purchases (Recommended for parents)
Others
Using parental controls to prevent against unwanted purchases (Recommended for parents).
Data Transfer
How can I transfer my game data to another device?
Data Transfer
What do I need to be aware of regarding data transfer using my linked Apple account?
Data Transfer
What do I need to be aware of regarding data transfer using my linked Game Center account?
Data Transfer
I forgot my Apple login information. What should I do?
Data Transfer
Where can I check the Game Center's login information?
Troubleshooting
What OSs are supported?
Troubleshooting
What OSs are supported?
Troubleshooting
What OSs are supported?
Troubleshooting
When I start the application, I get a message "Windows protected your PC". What should I do?
Data Transfer
How can I transfer my game data to another device?
Troubleshooting
What OS are supported?
How to Play & Controls
I have rooted my device, gaining root access to it, but the app doesn’t seem to run correctly and when I try to purchase items, an error occurs. What should I do?
How to Play & Controls
There is no sound in the game.
Troubleshooting
Can I play the game on OnePlus One?
Billing Related
Where can I find order numbers?
‹
1
2
3
4
›
Return to Customer Support TOP
Please do answer about our support page survey.