language
日本語
English
中文(繁體)
한국어
Français
Deutsch
Español
Search by keyword
Search
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Inquiries
Search results
Contact Customer Support
Important notices
2024/04/19
Leave information
Notice regarding Inquires Received during Golden Week Holidays
Other notices
Search by keyword
Search
Search results 20
My Hero ULTRA IMPACT
Billing Related
[MY HERO ULTRA IMPACT] [Recommendation] We recommend you link your game account to your BANDAI NAMCO ID.
Data Transfer
[MY HERO ULTRA IMPACT] How can I transfer my game data?
Data Transfer
[MY HERO ULTRA IMPACT] Can I transfer game data between different OSes?
How to Play & Controls
[MY HERO ULTRA IMPACT] What time do login bonuses reset?
How to Play & Controls
[MY HERO ULTRA IMPACT] What time do Daily Missions reset?
How to Play & Controls
[MY HERO ULTRA IMPACT] How can my characters learn new Action Skills?
How to Play & Controls
[MY HERO ULTRA IMPACT] How can I Awaken a character (change their illustration)?
Troubleshooting
[MY HERO ULTRA IMPACT] The app is unstable/I am experiencing input lag. What should I do?
Data Transfer
[MY HERO ULTRA IMPACT] When I tried to transfer my game data using my BANDAI NAMCO ID, I received a message stating that my account did not exist.
How to Play & Controls
「MY HERO ULTRA IMPACT」Can game data be transferred between the Japanese and Global versions of MY HERO ULTRA IMPACT?
How to Play & Controls
「MY HERO ULTRA IMPACT」Which languages are available in the Global version of MY HERO ULTRA IMPACT?
Data Transfer
「MY HERO ULTRA IMPACT」How can I transfer my game data to another device?
Data Transfer
「MY HERO ULTRA IMPACT」Can I transfer game data between different OS?
How to Play & Controls
「MY HERO ULTRA IMPACT」Will the game data be lost if I delete (uninstall) the app?
How to Play & Controls
「MY HERO ULTRA IMPACT」I forgot my Bandai Namco ID and password that I used to set up the 「Data Transfer Settings」 for my game data. Is there any way to check it?
How to Play & Controls
「MY HERO ULTRA IMPACT」The game is crashed in the middle of a summon. I want to check the result of the summon.
Troubleshooting
[MY HERO ULTRA IMPACT] Which OSes are compatible with the game?
Troubleshooting
[MY HERO ULTRA IMPACT] Which OSes are compatible with the game?
Billing Related
【iOS】Confirming Your Purchase History
Billing Related
【Android】Confirming Your Purchase History
Return to Customer Support TOP
Please do answer about our support page survey.