Q

Rainbow Gems that I accepted aren't reflected in my Rainbow Gem count. What should I do?
Data Transfer

A

There may be a delay in purchase information being reflected depending on your connection status.  

Please try the following: 

1. [Other] > Back to title

2. Restart the app

 

If Rainbow Gems don’t appear at the top-right of the screen in the app even you have conducted the above procedures, please contact us with following information: 

 

1. The [ID] on your profile page 

 

2. Date and time of the issue 

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