The game is crashed in the middle of a summon. I want to check the result of the summon.
There is no possibility that consuming 「Rainbow gem」without gaining a new character from summon.
Please try the following operation.
■ 「Crew」 > 「CHARACTER LIST」, then select 「 GET DATE」 for the display order option in the top-right corner of the screen.
If you are unable to confirm the above, please contact our support team, and make sure to include the following information.
[1] Username
[2]User ID
[3] Date and time of occurrence (date and time of summon in question)
[4] Before opening the summon page, what page did you visit (e.g., character list page, quest page, collection page, shop page, etc.)?
[5] How long have you been playing before the problem occurred?
[6] Please provide as much as detailed information that possible to be related.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.