【Android】About Data Link Methods and Important Notes

Data Transfer

■ Available Methods
Only one of the four methods below can be set up at a time.
Please back up your data in the app before performing data transfer on your device.
For detailed instructions for each method, please refer to the “Data Link” section in the app (Menu > Data Link) or the respective FAQs.

・Social Media (X/Facebook)
【Data Link】I would like to know the procedure for backing up and transferring data with social media.

・Bandai Namco ID
【Data Link】I would like to know the procedure for backing up and transferring data using Bandai Namco ID.

・Google Account
【Data Link】I would like to know the procedure for backing up and transferring data using Google Account.

・ID/Password*
【Data Link】I would like to know the procedure for backing up and transferring data using  ID/Password.

*The issuance of new transfer passwords linked to an ID was discontinued on April 22, 2025.
Previously issued data transfer IDs/passwords can still be used to transfer game data to another device.
However, if you set up a new data backup for your game data, the previously issued transfer password linked to your ID will become invalid.

■ Important Notes
The following items cannot be transferred and cannot be restored.
・Favorite Characters
・Favorite Friends
・Mail / Friend Approvals
・Crew formation
・Crew logs

Rainbow Gems cannot be transferred between different OS (including Rainbow Gems received free).
If you perform data transfer without claiming items such as characters or Rainbow Gems from your Mailbox, those items cannot be transferred or restored.
Additionally, if you are in the middle of a quest or Treasure Map event at the time of data transfer, you will not be able to resume that quest or Treasure Map after the transfer is completed.