My account has been stolen/hacked. How can I get it back?
Please note that you are entirely responsible for maintaining the confidentiality of your account information and that you should not disclose your account information to any third party or permit any third party to access your account. And if your account has been stolen in such a manner, we regret to inform you, but we will not be able to provide support.
Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries
If you can not find possible solutions from FAQ, please send your inquiry from below.
Comments・Requests・Support Messages
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.