My account has been stolen/hacked. How can I get it back?
Please note that you are entirely responsible for maintaining the confidentiality of your account information and that you should not disclose your account information to any third party or permit any third party to access your account. And if your account has been stolen in such a manner, we regret to inform you, but we will not be able to provide support.
If you can not find possible solutions from FAQ, please send your inquiry via the “Support Form” below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.Comments and Requests