I have received a communication error and can't play the app.
If you find yourself unable to play due to a communication error, please try the following measures:
- Please confirm you have enough free memory on your device and try playing in a location with a good Internet/Wi-Fi connection.
- Please try restarting your device and then restarting the application.
- Please try restarting your router and using LTE when possible.
Please be aware that for players in some regions of the world, data downloads may time out or be such that communication errors can easily occur, so please set aside enough time for downloads before playing again.
If you can not find possible solutions from FAQ, please send your inquiry via the “Support Form” below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
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