Where can I find order numbers?
Order numbers will be shown in the email sent by Google Play after the transaction.
*The order number is a set of digits that starts with "GPA."
In addition, you can also find the information in the Google payments center.
1. Log in to your Google account in the Google payments center.
2. Select "Activity".
3. Choose the purchase(s) you would like to check.
*The order number is the transaction ID that starts with "GPA." in transaction details.
*Please note the purchase records may be displayed differently in different countries' Google payments center page.
If you can not find possible solutions from FAQ, please send your inquiry via the “Support Form” below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.Comments and Requests