Q

How can I transfer my game data to another device?
Data Transfer

A

The transfer process differs depending on if the new device running the same OS or a different OS.
Please perform data linkage / data transfer according to the OS of the new device.
*Please conduct data transfer in a strong network environment.
*In order to perform data transfer, it is necessary to link data beforehand. Either a Facebook account or an Apple ID is required for data linkage.
 
[Data Transfer within same OS]
Prior to performing data transfer, please link your data in accordance with the following procedure.
*You may link game data using either Facebook or Game Center accounts.

 - Data linkage using Facebook Account
1. Go to "Title Screen" > "Support" > "Facebook" and log in to your Facebook account with your current device.
2. A confirmation screen will appear to link your data.
3. Choose "Yes".
4. Your data has now been migrated.

- Data linkage using Sign with Apple
1. Go to "Title Screen" > "Support" > "Data Link" > "Sign with Apple" with your current device.
*This is applicable only to devices running iOS 13 or above. Devices running iOS 12 or earlier will not be able to use this function.
[How to Transfer Game Data]
Please download the app and launch with your new device, and by logging into the account that was linked to the data on the screen of via either "Facebook", "Game Center", "Sign with Apple", you can continue to play the app by logging in with the data linked account.

[Data Transfer between different OS]
Prior to performing a data transfer, please link your data first and then issue a data transfer password in accordance with the following procedure.
*Data transfer between different OS always requires a "Data Transfer Password".
*Please issue a "Data Transfer Password" after you finished the above-mentioned data linkage process.
** For information on "Issuing a Data Transfer Password", please refer to here.

- Data Transfer using a Data Transfer Password
1. Go to "Title Screen" > "Support" > "Data Transfer" and then “Input Transfer Password” with your new device.
2. Input “User ID” and “Data Transfer Password” and then tap “Start Transfer”
3. Account information linked to the entered data will be displayed.
4. Once you confirm the information, press "OK".
5. The data migration is now complete.

Notes:
*If you have transferred data between different OS, such as Android to iOS or vice versa:
Shinobite can't be carried over to a different OS, such as Android to iOS or iOS to Android.
*Data Transfer Password has an expiration date.
*It will expire within 14 days from the date it was issued. (If the Data Transfer Password expires, it cannot be reissued.)
*Before using the transfer service, please take down a handwritten memo of User ID and Data Transfer Password or email it to your PC to save it.
*It is user`s responsibility to securely save the transfer information. Even in the case of such incidents as theft or losing the device, we will NOT be able to issue any transfer information.
*Data Transfer Passwords will become invalid when transfer data has been used once.
Even if the data transfer information is not set again, and it becomes impossible to transfer, we cannot activate the data transfer information, nor respond to data transfer requests.
*Once Data Transfer has been performed, you will not be able to play the app with your old device.
*Please do not delete an external account while it is linked to your game data.
*Only in-app usage of the Data Transfer function is recommended. We don't recommend any other way to conduct Data Transfer operations, such as making data backup with your PC.

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