【DB LEGENDS】 The message: "Due to a Terms of Service violation, this user data cannot be used" displayed and I cannot login to my account.
Please be informed that for our players can enjoy the Dragon Ball Legends in a fair and peaceful environment,
we take strict measures to those accounts that violates the Terms of Service or have done similar behavior or activities.
These measures include suspending the access to the game application or banning the account.
For example, there is a high possibility that some users might involved or engaged in purchasing or selling (trading) accounts or improper use of in-game currencies.
To prevent and avoid spreading such damages, we strictly control the actions or activities that violating the Terms of Service.
Hence, we are unable to lift the ban or unsuspend the account even you asked us to do so.
Your understanding and cooperation are highly appreciated.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.