【DB LEGENDS】I forgot my Bandai Namco ID and password that I used to set up the 「Data Transfer Settings」 for my game data. Is there any way to check it?
There is no way to check your Bandai Namco ID (e-mail address) or password within the game app.
For the registration status of your Bandai Namco ID, please contact the help desk via the NAMCO BANDAI ID Inquiry Form below.
■Bandai Namco ID Inquiry Form
When the message 『The account you entered does not exist』 is displayed, which means your game account 「DRAGON BALL LEGENDS」 did not link to the Bandai Namco ID.
The reason may be either ① or ⓶ below.
① The game account is not linked to the Bandai Namco ID.
⓶ You logged in with a different Bandai Namco ID rather than the Bandai Namco ID linked to this game app.
If ⓶ is the case, please check the login method, as well as the email address and Bandai Namco ID, and then try to log in with the correct ID.
The following is the Q&A about 「DRAGON BALL LEGENDS」.
If you have any problems with your Bandai Namco ID, please refer to the following pages.
■Bandai Namco ID Help<https://www.bandainamcoid.com/portal/help?client_id=&backto=&open=1>
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.