「MY HERO ULTRA IMPACT」Can I transfer game data between different OS?
You can easily transfer your game data to a new device by linking your game account to your BANDAI NAMCO ID, and continue to play where you left off.
However, transferring to a different OS will eliminate all the 「Hero Gem」that you owned.
We can NOT provide any compensation for the lost 「Hero Gem」 that occurred during data transfer between different OS.
Even transferred back to your previous device, the 「Hero Gem」 or the effects of periodic subscription,
deadlines for granting items and purchase results you had acquired on your previous device are NOT existing anymore.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.