Q

[MY HERO ULTRA IMPACT] [Recommendation] We recommend you link your game account to your BANDAI NAMCO ID.
Billing Related

A

We strongly recommend you link your MY HERO ULTRA IMPACT game account to your BANDAI NAMCO ID (BNID).

・If you have linked your BNID to your account, you can use it to restore your game data in the event that you accidentally delete the app, or encounter some other issue.

・If you wish to transfer your game data to a new device, linking your game account to your BNID is the only way to do it.

・Data Transfer for this app is only available using a linked BNID. Other social media accounts cannot be used for this purpose, nor is there a data transfer code function.

・If you have not linked your game account to your BNID, there will be no way to restore your account or game data under any circumstances.

https://www.bandainamcoid.com/

Start the app, then from the title screen, go to the Home screen > Menu > Transfer, then link your BNID.

You cannot link multiple MY HERO ULTRA IMPACT accounts to 1 BNID.

 Thank you in advance for your understanding.

お客様のご理解、お協力をよろしくお願いいたします。

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP