Q

[MY HERO ULTRA IMPACT] How can I transfer my game data?
Data Transfer

A

If you link your game account to your BANDAI NAMCO ID (BNID), you can transfer your play data to a new device.

1. Complete Transfer Setup on your original device.

*Start the app, then from the title screen, go to the Home screen > Menu > Transfer, 

then link your BNID.

2. On the new device, select Transfer Data.

*Select Transfer Data from the dialog box that appears when you open the app for the first time on the new device.

・Data Transfer for this app is only available using a linked BNID. Other social media accounts cannot be used for this purpose, nor is there a data transfer code function.

・If you deregister the BNID you linked to your account, you will no longer be able to use that BNID to transfer your data.

・You cannot link multiple MY HERO ULTRA IMPACT accounts to 1 BNID.

・If you transfer game data between devices running different OSes, all Hero Gems acquired on your original device will be deleted.

・Please be careful, because transferring data between OSes will void paid course enrollment effects, item receipt limits, and purchase history.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP