I forgot my transfer code. What should I do?
If you have forgotten data transfer code or it has never been issued, please contact customer support team via the 「Support Form」 below.
For further investigation and confirmation, please do provide your account information.
Regarding data recovery, be sure to send your inquiry by the account owner yourself.
※ If your provided information does not meet the recovery criteria, we may not be able to issue a Transfer Code.
Please note that detailed standards regarding data recovery are not disclosed.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.