Q

I forgot my password.
How to Play & Controls

A

If you created your account using an email address,

you can reset your password from the login screen.

URL: https://en.dragon-ball-official.com/login

If you have been logging in via your linked social media account, then you do not have to use a Dragon Ball Official Site password.

We apologize for the inconvenience, but please inquire with your linked social media account's provider if you need your social media account password.

If you have forgotten the password for an account you created through "Continue as a guest", you will not be able to use that account again. We kindly ask that you please make sure to link your account in the future.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP