What OSs are supported?
（As of March 5th, 2021）
Suggested OS is as follows.
-iOS 13 and above
-iPhone 8 and above
*The above is a benchmark, and does not assure full compatibility
*Specific phones such as iPhone 6S, 6S Plus, SE, 7, 7S, iPad(5th generation),
iPad Air(2nd generation), Mini4, 12.9in iPad Pro（1st generation）9.7in iPad Pro are not supported.
Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries
If you can not find possible solutions from FAQ, please send your inquiry from below.
Comments・Requests・Support Messages
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.