Q

I entered a code for a "DRAGON BALL Games Battle Hour 2022 Event-Exclusive Official T-Shirt", but I haven't received the T-shirt item for my avatar.
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A

Please check the following for instructions on how to enter serial codes.

For customers residing in Japan: https://dbgbh.bn-ent.net/goods/special.html

For customers residing outside of Japan: https://dbgbh.bn-ent.net/en/goods/special.html

Codes are assigned to BNID accounts.

Please ensure that you are logged in to the same BNID account that the code was sent to.

*You must have a BNID to receive codes.

*Please see the link below for more information on BNIDs.

https://www.bandainamcoid.com/

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