My screen freezes. / I'm having issues controlling my character. / The app is crashing.
How To Play


Trying the following may resolve your issue:

・Restart the app.

・If you were using 4G or another mobile data connection, switch to a stable Wi-Fi connection.

・If you have multiple apps open at the same time, close them all.

・Free up some storage space on your device.

・Restart your device.

If you can not find possible solutions from FAQ, please send your inquiry via the “Support Form” below.


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