Q

I can't join the arena. / I can't connect to the arena.
How to Play & Controls

A

Trying the following may resolve your issue:

・Restart the app.

・If you were using 4G or another mobile data connection, switch to a stable Wi-Fi connection.

・If you have multiple apps pen at the same time, close them all.

・Free up some storage space on your device.

・Restart your device.

If none of the above resolve the issue, please wait a while and try again.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP