When I start the application, a screen saying "Error Code 1-0000-00001 A communication error has occurred." What should I do?


To access the Online Arena, please release the following ports; "12340," "12344," "12346"

Please refer to the respective guides and manuals for your router, security software, or filtering software.

Was this QA useful?

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP