I entered a code for a "DRAGON BALL Games Battle Hour 2022 Event-Exclusive Official T-Shirt", but I haven't received the T-shirt item for my avatar.
Please check the following for instructions on how to enter serial codes.
For customers residing in Japan: https://dbgbh.bn-ent.net/goods/special.html
For customers residing outside of Japan: https://dbgbh.bn-ent.net/en/goods/special.html
Codes are assigned to BNID accounts.
Please ensure that you are logged in to the same BNID account that the code was sent to.
*You must have a BNID to receive codes.
*Please see the link below for more information on BNIDs.
https://www.bandainamcoid.com/
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.