I entered a code for a "DRAGON BALL Games Battle Hour 2022 Event-Exclusive Official T-Shirt", but I haven't received the T-shirt item for my avatar.
Please check the following for instructions on how to enter serial codes.
For customers residing in Japan: https://dbgbh.bn-ent.net/goods/special.html
For customers residing outside of Japan: https://dbgbh.bn-ent.net/en/goods/special.html
Codes are assigned to BNID accounts.
Please ensure that you are logged in to the same BNID account that the code was sent to.
*You must have a BNID to receive codes.
*Please see the link below for more information on BNIDs.
https://www.bandainamcoid.com/
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Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
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