I received the error message: "The e-mail address you entered is already in use." and could not sign up.
This means that a Bandai Namco ID with that e-mail address has already been registered. Instead of signing up for a new BANDAI NAMCO ID, try logging in.
If you have forgotten your password, you can reset it by clicking here.
Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries
If you can not find possible solutions from FAQ, please send your inquiry from below.
Comments・Requests・Support Messages
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.