Q

Are the address and full name required for signing up?
Registration/Cancel

A

Some services do not require you to register your address or full name.
However, if a service requires this information, you may enter it at that time.

※A Child Account cannot register or change an address.
Please ask your parent or guardian to update the address for the Child Account.

You can register or change the address from the Parent Account settings page as follows.
・Click the settings button for the corresponding Child Account
・Add or update the address on the settings page

Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to Customer Support TOP