I received the error message: "Your e-mail address or password is either wrong or unregistered." and cannot log in.
The e-mail address you have entered may be incorrect or unregistered, or you may have entered the wrong password.
Please confirm your login details and try again.
If you have forgotten your password, please reset it here.
Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries
If you can not find possible solutions from FAQ, please send your inquiry from below.
Comments・Requests・Support Messages
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.