Q

I received the error message: "Login to your account is restricted because the wrong password was entered too many times." and could not log in.
Troubleshooting

A

In order to prevent unauthorized access, login to your account will be restricted if the wrong password is entered too many times.

The restriction will be lifted if you reset your password here.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP