What is a Customer ID?
A Customer ID is a unique identifier given to each Bandai Namco ID.
You will need this information if you lose your Bandai Namco ID.
Take a screenshot or record this ID somewhere that you will remember it.
Your Customer ID is used as proof of your identity. Please do not share it with anyone.
Inquiries
If you can not find possible solutions from FAQ, please send your inquiry from below.
Comments・Requests・Support Messages
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.