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Registration of an e-mail address is required in order to receive e-mail newsletters.
The period during which e-mail newsletters are distributed may vary depending on the services you are currently using.
If you are not receiving e-mail newsletters during the correct distribution period, please check that one of the following is not the cause of the issue.
1. Depending on your network connection, it might take some time for the e-mail to arrive. Please wait a short while and then check your e-mail again.
2. Please check that the e-mail has not been redirected to your spam folder.
3. Please check your e-mail provider allows e-mails from "id.banapassport.net".
4. Please confirm that the registered e-mail address has been entered correctly.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.