Where do I go to submit an inquiry?
Use the Inquiry Form here to submit an inquiry.
* Some inquiries may take some time to answer, depending on their content.
* Business days: Monday through Sunday (24 hours a day, 365 days a year).
If more than three business days have passed since submitting your inquiry and you still have not received a response, it is possible that your inquiry did not reach Customer Support or that the response from Customer Support did not reach your e-mail inbox.
Note that we are unable to respond to inquiries about game strategies and features.
*We may not be able to answer all of your inquiries due to limited operational resources.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.