Q

What is the recommended environment (OS, browser, device) for using passkeys?
Feature Description

A

Because passkeys rely on the security features of each OS and browser, we recommend always using the latest versions.

  • iOS / Android: Latest version

  • Windows / macOS: Latest version

  • Browsers: Chrome, Safari, Edge, Firefox (latest versions)

Depending on the combination of your device and browser, security settings, and other factors, passkeys may not be available even in a recommended environment.

In addition, even if your device does not support fingerprint or face authentication, you may still be able to use a passkey as long as it supports a screen lock such as a PIN, pattern, or passcode.

However, depending on the specifications of your device or browser, passkeys may not be available. In that case, please log in using your password.

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