Q

Is there a point of contact for inquiries about Xsolla?
Ways of utilization

A

For products purchased from Xsolla on the Bandai Namco Entertainment Web Store or for payment-related inquiries, please check Xsolla's support site or refer to the following information:

Questions related to payment methods (https://help.xsolla.com/payments/make-a-payment?_xm=195548.298750331121106958)
Refunds (https://help.xsolla.com/refunds/refund-my-digital-purchase?_xm=195548.298750331121106958)
Unauthorized or unrecognized purchases (https://help.xsolla.com/unauthorized-charges/i-see-unknown-charges-for-xsolla?_xm=195548.298750331121106958)

Go here to receive support for Xsolla (https://help.xsolla.com/?_xm=195548.298750331121106958)

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