Q

I forgot my Bandai Namco ID and cannot register or log in.
Ways of utilization

A

Since your Bandai Namco ID is a form of personal information, we do not typically investigate or provide guidance through the support desk.

You can log in to your Bandai Namco ID using the "e-mail address" or "other service account" registered during membership registration.
Please try logging in with the "e-mail address" or "other service account" you remember.

*Your Bandai Namco ID is important for using various services, so please take care with your account details.
For any questions regarding Bandai Namco ID, please contact us through the inquiry form below.

■Bandai Namco ID Inquiry
https://bnfaq.channel.or.jp/title/3124

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