Experiencing communication errors during battle
If you experience communication errors during battle, they may be caused by the following factors.
Please try the troubleshooting steps below.
■ Possible Causes
・Unstable network connection
・Other devices (PCs, consoles, or mobile devices) using large amounts of bandwidth
・Insufficient storage space on your device
・Running a communication security system
・Using a VPN
■ Troubleshooting Steps
If communication errors occur during battle, try the following.
・Play the game in an area with a more stable connection.
・Switch your network connection (Wi-Fi / 4G / 5G).
・Review the network usage of other devices (PCs, consoles, or mobile devices).
・Restart the game.
・Adjust the graphics settings of this game via Menu > Graphics.
・Close other applications running on your device.
・Review the settings of network-related security tools or VPNs.
・Restart communication devices, such as terminals or routers.
Si las preguntas frecuentes no resuelven su problema, póngase en contacto con nosotros a través del siguiente formulario.
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