Where should I send my inquiries regarding the specifications and details of Gunpla products of GUNDAM METAVERSE PROJECT?
※The in-game shop function is disabled during the limited-time opening in March 2024.
BANDAI SPIRIRTS is responsible for inquiries regarding the specifications and details of Gunpla purchased within the Gundam Metaverse Project,
For product specifications and details, please check the BANDAI HOBBY SITE in BANDAI SPIRIRTS.
[Japan]
https://bandai-hobby.net/customer_support/
[USA]
https://bandai-hobby.net/global/index.html
※Please be aware that depending on the content of your inquiry, customer service team may need some time to reply.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.