Important notice regarding "Game link and data transfer"

 

Thank you to all of our users for your continuous support of "Tales of the Rays".

In order for you to save your game progress, please link your game with either BANDAI NAMCO ID or Facebook account by the following procedure.

 

 

1. From the game, select "Menu" > "Transfer Settings".  

2. Pop-up will show up on the screen for you to choose either to link your data with BANDAI NAMCO ID or Facebook account. Choose BANDAI NAMCO, and tap "Assign."

3. Read through warnings, once you agree with the terms, tap "OK".

4. Enter your BANDAI NAMCO ID and password to login, tap "Agree" to complete your link. 

 

1. From the game, select "Menu" > "Transfer Settings".  

2. Pop-up will show up on the screen for you to choose either to link with BANDAI NAMCO ID or the Facebook account. Choose Facebook, and tap "Assign".

3. Read through warnings, once you agree with the terms, tap "OK".

4. Enter your Facebook ID and password to login, tap "Agree" to complete your link.

※Be warned that once you "Clear Settings", your link will be removed.

 

・"Mirrogems" cannot be transferred when conducting a device transfer between different OS types.

・If you have not linked the game with either your BANDAI NAMCO ID or your Facebook account, you will not be able to perform your data transfer.

・Support team will not be able to give assistance regarding data transfer, for those who have lost their account by not linking with their BANDAI NAMCO ID or with their Facebook account. Please do manage your account data yourself.

・Please do not share your transfer information with third party, or announce it publicly.

・If you do not have a BANDAI NAMCO ID, please register.

・You will not be able to restore your game data if you withdraw/delete your registration from BANDAI NAMCO ID, or your Facebook account that is linked with the game.

・You will not be able to link multiple account to a single BANDAI NAMCO ID or your single Facebook account.

・You will not be able to unlink BANDAI NAMCO ID once you assign. 

・The support team will not be able to give support to users who are trying to conduct data transfer, other than using the BANDAI NAMCO ID or their Facebook account (e.g. PC backups and so on.)

 

We thank you in advance for enjoying "Tales of the Rays."